FAQ M365 Migration

Migration to
Microsoft M365

The Technical University of Leoben is switching to Microsoft M365. This page provides information about the transition from HCL Notes to Outlook / Exchange Online.

Mail migration: Transition from HCL Notes to Outlook / Exchange Online. Notes applications will remain in Notes for the time being. After the transition, the Notes mail file will remain available in read-only mode only.
01
Before the transition
1What do I need to prepare before the transition?Action required

Before the transition, all content that cannot be migrated automatically or reliably should be prepared.

  • Decrypt encrypted emails Encrypted emails must be decrypted before the migration. In Notes, use the menu command Actions – Preparation Migration M365 – Decrypt Documents. This must also be carried out in archives.
  • Convert private folders Private folders must be converted into normal folders. To do this, use Actions – Preparation Migration M365 – Convert Private Folders. This must also be carried out in archives as well.
  • Save templates Notes templates must be saved as drafts before the transition. Double-clicking a template creates a new email from the template; please save this email as a draft. After the migration, these drafts will be available in Outlook and can be saved as an .oft file in Outlook Classic.
  • Process pending invitations All pending meeting invitations should be accepted or declined before the migration. Meeting invitations that have not been accepted will not be transferred.
  • Document rules Mail rules are not migrated automatically. Please document important rules in advance. After the transition, they can be recreated in Outlook.
  • Check contacts Local contacts will only be migrated if they have been synchronized with the mail database on the server. Check whether the contacts are visible in webmail or in Traveler. If not, open the local address book “Contacts of …” and enable contact synchronization under More – Preferences.
  • Export older calendar entries Appointments older than one year are not migrated automatically. They can be exported as an ICS file via Actions – Preparation Migration M365 – Export Calendar to ICS File.
  • Prepare local databases Local mail databases, archives, mail databases of former employees made available to others, or repositories on shared drives are not transferred automatically. Databases must not be locally encrypted.
  • Install or update M365 apps On devices managed by ICT, installation or updating is carried out automatically. On other devices, this is carried out by the respective IT support staff.
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02
During the transition phase
2May I work with the mail file during the transition?Important

During the active migration window, the Notes mail file must not be used or modified.

  • Do not send, delete, move, file, edit, or mark emails.
  • Do not change the folder structure.
  • Do not edit calendars, tasks, or contacts during this time.
  • Changes during the migration may lead to inconsistencies or prevent content from being transferred correctly.
3Are there restrictions for scheduling?Calendar
During the transition phase, free/busy times are not synchronized between Notes and Outlook. Scheduling based on availability only works from Outlook to Outlook and from Notes to Notes, not between the two systems.
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03
What will be migrated?
4Which personal data will be migrated?Will be migrated
  • Emails Personal emails from the server-side mail database will be transferred.
  • Calendar Active recurring appointments and confirmed meetings will be migrated. Appointments older than one year and meeting invitations that have not been accepted are not transferred automatically.
  • Tasks Tasks will be transferred. Emails with follow-up reminders can be found in Outlook under Tasks.
  • Contacts Local contacts will only be migrated if they have been synchronized with the mail database on the server.
5Will mail-in databases, distribution lists, and resources be migrated?Will be migrated
  • Mail-in databases including access permissions
  • Distribution lists
  • Resources
  • Calendars stored on the server
  • Address books stored on the server

Shared mailboxes to which you have been granted access by name will be added automatically in Outlook. If a shared mailbox is missing, it may need to be added manually or the permission may need to be checked.

6What will not be migrated, or not automatically?Important
  • Not migrated Permissions for personal mail databases and mail signatures must be set up again in Outlook.
  • Not automatically migrated Private folders, encrypted emails, local mail databases, archives, and databases made available to others.
  • Notes applications Time tracking, the quotation database, the occupational safety database, PADB, the fire safety log, and other Notes applications will remain in Notes for the time being.
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04
After the transition
7What do I need to do after the transition?Action required

From the transition onward, you will work with Outlook. Access to mail in the Notes client will remain active in read-only mode for the time being.

  • Check whether emails, calendar, tasks, and contacts are available.
  • Create your mail signature again.
  • Recreate mail rules in Outlook.
  • Set up sharing and access permissions again.
  • Add shared mailboxes.
  • If required, save templates from drafts as an .oft file.
  • Use the Outlook app on mobile devices.
  • Outlook cannot encrypt natively like HCL Notes.

    For confidential information, access data, or files, please use:
    https://passshare.unileoben.ac.at

Old emails and calendar entries created up to the transition date are expected to remain available in read-only mode in the Notes client or webmail until the end of 2026.

8What should I do if encrypted emails appear empty?Support
If encrypted emails appear empty after the transition, please create a ticket with ICT. In this case, write permissions for the mail database must be requested, the emails must be decrypted by script, and the transfer of the emails must be initiated again.
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05
Sign-in and use
9How do I sign in to Outlook and M365?Login

Sign-in is carried out using your P number, MUonline password, and second factor / MFA.

  • Cloud sign-inhttps://office.com
  • Outlook Web / Mailhttps://mail.unileoben.ac.at
  • Single sign-on On appropriately configured devices, Outlook starts by default without an additional password prompt.
  • Mobile use HTMO and Traveler are no longer necessary; use the Outlook app instead.
10Why is the migration from Notes to M365 taking place?Overview
  • Modern user interface
  • Higher user acceptance compared with HCL Notes
  • Integration of mail and calendar in Outlook and the M365 apps
  • Single sign-on and multi-factor authentication
  • Simpler collaboration with OneDrive, SharePoint, and Teams
11What advantages do OneDrive and SharePoint offer?Cloud storage
  • OneDrive Personal cloud storage, synchronization with local folders, and sharing are possible.
  • SharePoint Shared file storage, also used by Teams.
  • Advantages Access from multiple devices, easier file sharing, and collaborative editing.
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06
Support and links
12How can I contact support?Support
13Where can I find important links?Links
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